www.swordpay.com

Effective date: 1st January 2023

This Cookie Policy explains how Sword Pay (“we”, “us” or “our”) uses cookies and similar technologies in connection with the www.swordpay.com website and our partnership with Intergiro, our Banking-as-a-Service (BAAS) provider. We have adapted this policy to comply with Intergiro’s legal requirements related to data processing and control.

What are cookies?

Cookies are small text files placed on your computer by websites and sometimes by emails. They provide useful information to organizations, which helps to make your visits to their websites more effective and efficient. We use cookies to ensure that we are able to understand how you use our websites and to ensure that we can make improvements to the websites.

Cookies do not contain any personal or confidential information about you.

How we use cookies

We use cookies to ensure that you get the best from our website. The first time that you visit our website you will be asked to consent to our use of cookies, and we suggest that you agree to allow the cookies to be active on your device whilst you visit and browse our website to ensure that you experience our website fully.

The types of cookies that we may use include:

  • Session cookies:
    Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.
  • Persistent cookies:
    Persistent cookies last after you have closed your browser, and allow a website to remember your actions and preferences. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device. We use persistent cookies to allow us to analyze users’ visits to our site. These cookies help us to understand how customers arrive at and use our site so we can improve the overall service.
  • Strictly necessary cookies:
    These cookies are essential in order to enable you to move around the website and use its features, and ensuring the security of your experience. Without these cookies services you have asked for, such as applying for products and managing your accounts, cannot be provided. These cookies don’t gather information about you for the purposes of marketing.
  • Performance cookies:
    These cookies collect information about how visitors use a web site, for instance which pages visitors go to most often, and if they get error messages from web pages. All information these cookies collect is only used to improve how a website works, the user experience and to optimize our advertising. By using our websites you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings.
  • Functionality cookies:
    These cookies allow the website to remember choices you make (such as your username). The information these cookies collect is anonymized (i.e. it does not contain your name, address etc.) and they do not track your browsing activity across other websites. By using our websites you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings.
  • Targeting cookies:
    These cookies collect several pieces of information about your browsing habits. They are usually placed by third-party advertising networks. They remember that you have visited a website and this information is shared with other organizations such as media publishers. These organizations do this in order to provide you with targeted adverts more relevant to you and your interests.
  • Third-party cookies
    Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Intergiro’s Legal Requirements and Data Control

With Intergiro’s Banking as a Service solution, Intergiro is the data controller for the personal data processed in connection with the provision of payment services.
Swordpay, as the 3D Client, acts as Intergiro’s processor for purposes such as displaying account information, balance, and historic transactions in the app/web portal. Please refer to the data processing agreement to be entered into between Swordpay and Intergiro for more information.
Swordpay is an independent data controller for the personal data processed in connection with its provision of first-line customer support.
If Swordpay requires assistance from Intergiro’s second-line customer support, Swordpay will share the relevant personal data with Intergiro as an independent data controller.
Intergiro may share personal data for performance analytics with Swordpay under Intergiro’s Data as a Service. Swordpay will be an independent data controller for such data. Swordpay may use this data to see how the services work and their performance but not for other purposes.
If Swordpay provides any other services to Customers, Swordpay is the data controller for the personal data processed in connection with those services.

Managing Cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our website or use our Platform, and some services and functionalities we offer may not work.

To restrict or handle cookies, please see the ‘Help’ section of your internet browser.

For any further information, please contact us at [email protected].